Have you changed your mind about your order? Nothing happens, the return is very easy!
If you have changed your mind about your order or have had a mistake doing it, do not worry! The vermouths and wines to be returned must be in the same state in which they were received; unopened and with the original packaging and box. Remember! In this case, the customer must bear the shipping costs that may arise from the return.
Once we receive the returned bottles, we will check that everything is correct and we will contact you to confirm that the refund has been processed. In these cases, LA MADRE VERMOUTH will reimburse the customer for the amount of the products received, but not the shipping costs of the original order.
Write to us at firstname.lastname@example.org! Send us the order details and a photograph of what you want to return and we will tell you how to do it.
What happens if the product is defective or does not match the purchased reference
Do not worry! We will take care of the entire process very easily and at no cost to you so that you continue to love us very much.
Contact us at email@example.com with the details of your order and we will solve it in no time!